Frequently Asked Questions
How many destinations does City Expert operate in?
What activities do you offer?
Where can I find your information centres?
How do I know when an activity is available?
Can I choose the time of the activity?
How long is my ticket valid for?
I am not yet sure what I want to do on my trip. Can I book on arrival in my destination?
Are the activities suitable for wheelchair users?
What languages are on offer?
Do bookings need to be paid in advance?
Can I pay by credit card, via bank transfer or with PayPal?
Do I have to print my voucher at home?
I am unable to print my voucher. What should I do?
I haven’t received the confirmation email. What do I do?
Is it possible to change my booking?
Can I cancel my booking?
I have some questions about my booking. Who can I speak to?